Here's a list of the most common customer questions. If you can't find an answer to your question,
please don't hesitate to reach out to
us
What is RentSmallSmall about?
At RentsmallSmall , we offer our customers looking for a home access to flexible payment plans. We list both furnished and unfurnished
apartments on our platform in top locations in Nigeria. Payment can be made monthly, bimonthly, quarterly, ...whatever frequency of
payment is most convenient for you. Here, there are no agency or agreement fees required!
We also provide property owners with premium services that include getting verified subscribers (tenants) for their property, saving them
time and stress in getting tenants. With us, you earn your rental income as and when due without suffering any payment defaults.
Can you talk to my Landlord to collect my rent monthly?
You can refer a property owner (Landlord) to list with us by convincing them to put their Property on the Rent Smallsmall platform.
You stand to earn a referral fee once an agreement is signed with the landlord and you could earn between 5k -100k depending on the rental
price of the property.
What is Security deposit?
Security deposit is a refundable one-off payment which serves as rent insurance as well as a caution fee on the condition that no damages
were incurred on the property nor any default in rent payment. It's paid at the beginning of your contract and refunded when the agreed
period of stay has elapsed.
However if you vacate the apartment before the agreed time, you run the risk of forfeiting the payment.
How do I schedule to inspect a property I like on RentSmallSmall?
When you find the unit you like, you fill out the inspection request form found at the bottom of each link, you get a confirmation email
and our agents get in touch with you within 24-48 hours.
If you see the unit and like it, you apply for verification, if successful, you make payments, get your agreement and move in
Will I pay for property inspection?
At Rent SmallSmall, We do not charge for inspection, no matter how many properties you desire to inspect!
What does verification & other requirements for subscription mean?
We put our clients through a verification process and for this they’d be required to provide a valid ID, 4 months worth of bank statement,
employment/business information as well as personal details.
Can I speak with someone at RentSmallSmall?
You can reach out to our customer experience team on; 09037222669 / 09036339800 (Monday-Friday; 9am-4pm) for assistance or if you have any
questions. Thank you!
Where are you located?
We are currently located in Lagos but have properties in Lagos & Abuja
Eviction Security Deposit
Every subscriber is obligated to pay an Eviction Security Deposit of Two Hundred Thousand Naira (N200,000.00) only or one-month subscription fee equivalent- whichever is higher in value which shall be refundable only after the effluxion of the term or termination of the agreement and the successful handover/vacant possession of the property to the Legal Representative or property owner without any delays, hold over or continuous possession by the subscribers. Any breach of any term of the agreement or other clauses with regards to termination or the handover of vacant possession of the property, he/she shall forfeit the eviction security deposit and deployed to the recovery of premises.
Payment date
This is the date when all subscribers are obligated to promptly make payment of all statutory fees which includes the subscription fee,
service charges and all other fees on or before the 5th day of every month for the duration of the term. Where the subscriber fails to
make payment, it will disrupt services, which we recommend against.